Unlike many homelessness charities, MoH does not take government homelessness contracts or have ties to government. This means its research and campaigning is genuinely independent, and the museum remains accountable only to its community of people experiencing homelessness. The impact of that independence is tangible: in 2025, MoH's findings from the Dying Homeless Project resulted in the government releasing an £86 million funding for homelessness services. Donations to MoH help keep that independent voice alive at a time when it is especially needed.

Donations go directly to sustaining MoH's community and campaigning work. The museum directly supports the community year-round with essentials like socks, sleeping bags and therapy, runs an emergency shelter in the winter, and provides hot meals.. In the last year the museum provided 3327 hot meals with the community and provided 101 warm beds through it’s emergency shelter. The museum provides about 4800 hours of employment per year for people coming out of homelessness, poverty or addiction. Donations also support the museum’s independent investigations, research and campaigning work. 

The area of the museum’s work that is the least funded - but still very impactful - is the independent investigations, campaigning and research. This includes the Dying Homeless Project - the only count and analysis of how and why people are dying homeless across all four nations in the UK and the Severe Weather Emergency investigation which looks at homelessness and climate change. This work has led to tangible policy changes, such as the introduction of extreme heat protocol for homeless people and 86 million unlocked from central government for services in England and Wales in response to findings from the Dying Homeless Project. However, it is run largely on volunteer power and needs funding partners to help us maximise the potential of this area of the museum’s work.

Museum of Homelessness does not take government contracts to deliver homelessness services. This is a strategic position which protects the charity’s integrity and ability to speak out on the issues that matter to homeless people. However it means the museum needs support from individuals and trusts and foundations to keep going. 

MoH operates with a strong commitment to fairness and transparency. Everyone on the team is paid exactly the same — £34,800 — regardless of their role in the museum. There are no inflated leadership salaries. The team of around 20 people includes many with direct experience of homelessness, addiction or other struggles, and the organisation also supports a volunteer team of around 60 people. The monthly accounts are shared with the team at team meetings and the museum has a finance and fundraising subcommittee of the Board which meets quarterly. The museum files annual accounts with the charity commission every year and has never been late. You can read them here: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/5060401

Yes, and regular giving is especially valued. While one-off donations are gratefully received, regular donations are even more impactful as they help MoH build a secure foundation for the future. You can set up a regular donation via the website at museumofhomelessness.org/support.

Yes. MoH is experienced in working with grant-making bodies and has received support from funders including Historic England, Arts Council England, the Linbury Trust, Oak Foundation, Paul Hamlyn Foundation, Rede Partners and the People's Postcode Lottery, among others. Prospective funders are encouraged to get in touch with Jess Turtle, director at jess@museumofhomelessness.org.

Yes. You can volunteer with the museum, attend fundraising events (such as Human Rights Night 2026 overnight night walk), buy merchandise from the MoH shop, donate items for the solidarity cupboard (toiletries and good quality socks are always needed) or spread the word. Without a marketing team, the charity is always grateful for word of mouth. Google reviews are particularly welcome and people can do so here https://g.page/r/Cc9kyTCjshLcEBM/review

MoH works with a range of partners and funders. Any organisation interested in supporting the museum's work should make contact with Jess Turtle, director at jess@museumofhomelessness.org to discuss what a partnership might look like.

MoH does not use stereotypical or exploitative imagery of people experiencing homelessness in its fundraising. This is a deliberate ethical position rooted in the organisation's commitment to challenging stigma through fair representation.

The museum has a strong board of trustees who are committed to consensual governance working closely with the community to make sure that MoH is serving it’s community well. The board meet at least quarterly. The Core Group are a group made up of people with lived experience who work with the board to steer policy and strategy. The board, Core Group, staff team and other community members also come together to write a strategic plan every three years which is a roadmap for the museum’s leadership and creative direction.